How to Transition from Cards to Mobile Access

Access control is evolving rapidly. While physical access cards have long been the standard for secure entry, organizations of all sizes are now adopting mobile credentials—allowing employees, residents, or visitors to unlock doors using their smartphones. This shift offers improved convenience, enhanced security, and often lowers long-term costs.

But how do you actually make the transition from traditional cards to mobile access? Here’s a look at what’s involved, and key steps to make the process smooth.

Why Make the Move to Mobile Access?

Before diving into how to transition, it’s worth considering why so many organizations are moving to mobile credentials.

  • Convenience: Users always have their phones with them, reducing forgotten or lost credentials.

  • Security: Mobile credentials can’t be cloned like many traditional cards, and they can be deactivated instantly if a device is lost.

  • Cost savings: Fewer replacement cards and less physical card management.

  • Flexibility: Access rights can be updated remotely, without needing to print or reissue cards.

  • Touchless experience: Supports hygiene and modern user expectations.

Steps to Transition from Cards to Mobile Credentials

1. Assess Your Current System

Start by understanding your existing access control infrastructure:

  • What type of card readers are in place?

  • Are your readers capable of supporting BLE (Bluetooth Low Energy) or NFC mobile credentials?

  • Does your access control software support mobile credential management?

Some systems may only require a software update or minor hardware upgrades, while others might need new readers installed.

2. Select a Mobile Credential Platform

Choose a solution that integrates with your existing access control platform or consider upgrading to a unified system. Popular providers like HID Mobile Access or similar technologies often work with many existing hardware brands, streamlining deployment.

When evaluating platforms, consider:

  • Compatibility with Android and iOS devices

  • Encryption and security standards

  • Integration with your current card management system

  • Ease of issuing and revoking credentials

3. Plan for a Gradual Rollout

Rarely does an organization switch to 100% mobile access overnight. Plan a phased rollout:

  • Allow users to have both a mobile credential and a traditional card during the transition.

  • Roll out to a small pilot group first to gather feedback and adjust processes.

  • Expand in stages across departments, buildings, or groups.

This approach minimizes disruptions and gives your team time to address any unforeseen issues.

4. Update Policies and Educate Users

New technology means new best practices. Communicate clearly with your employees, residents, or tenants about:

  • How to download and activate their mobile credential app

  • What to do if their phone is lost or replaced

  • Any changes to visitor access procedures

Offer training materials or short demos to make the transition easier.

5. Strengthen Your Security Protocols

Mobile credentials are highly secure when implemented properly. However, you should:

  • Ensure multi-factor authentication is in place where needed

  • Require strong phone passcodes or biometric unlocking

  • Have clear policies on device management and deactivation in case of loss

6. Monitor and Optimize

Once your mobile access program is in place, continue to monitor usage data and security logs. Look for patterns, address user questions, and refine your approach.

Ready to Make the Move?

Switching to mobile credentials modernizes your access control and meets the expectations of today’s mobile-first users. It also positions your organization for future integrations, like secure elevator access, parking, or time-and-attendance—all managed from a single mobile app.

If you’re ready to explore mobile access or want help designing a transition plan, contact our team. We can guide you through every step, from evaluating your current system to rolling out mobile credentials at scale.

Jocelyn Bravo Quevedo