Capture Technologies is now partnered with Entrust Datacard to offer SSL certificates that can help companies secure the transmission of sensitive data.

Security administrators must select and maintain an access control system that can help secure the campus while providing emergency responders with the information they need to engage a threat.

Besides the difficulty of manually managing even a modestly sized contact center, there are other important reasons why small-to-medium-size businesses should invest in state-of-the-art customer engagement technology.